Up Craft Crew

Privacy Policy

Last updated: March 18, 2026

Up Craft Crew ("we", "our", or "company") operates the Up Craft Crew application (hereinafter referred to as "Application"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Application.

1. Information We Collect

1.1 Information you provide

  • Registration data: name, email address, and profile picture when creating an account.
  • Service usage data: information about projects, budgets, clients, and tasks you create and manage within the Application.

1.2 Information collected automatically

  • Device data: device model, operating system, unique identifiers, and mobile network data.
  • Usage data: pages visited, features used, time of use, and browsing patterns.
  • Log data: IP address, browser type, pages accessed, date and time of access.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Application;
  • Authenticate your identity and manage your account;
  • Send service-related notifications;
  • Respond to support requests;
  • Analyze Application usage for improvements;
  • Comply with legal obligations.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following situations:

  • Service providers: we share data with service providers who assist us in operating the Application (such as authentication, hosting, and data storage), subject to confidentiality obligations.
  • Legal requirements: we may disclose information when required by law, court order, or legal process.
  • Protection of rights: when necessary to protect our rights, safety, or property.

4. Third-Party Services

The Application uses the following third-party services:

  • Clerk: for authentication and identity management.
  • Convex: for real-time data storage and synchronization.
  • Google Play Services: for application distribution and updates.

Each of these services has its own privacy policy governing the use of your data.

5. Data Storage and Security

Your data is stored on secure servers with encryption in transit and at rest. We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of Internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights (LGPD)

In compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13,709/2018), you have the right to:

  • Confirm the existence of data processing;
  • Access your personal data;
  • Correct incomplete, inaccurate, or outdated data;
  • Request anonymization, blocking, or deletion of unnecessary data;
  • Request data portability;
  • Revoke consent at any time;
  • Request deletion of your personal data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

When you delete your account, your personal data will be removed from our systems within 30 days, except when retention is necessary for compliance with legal obligations.

8. Children

The Application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

We recommend that you review this policy periodically to stay informed about how we protect your information.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: